Positron and Placer County, California

Roseville, a city within Placer County California has a population of 104,000. The Roseville Police Communications Center staffed with 21 dispatchers and 4 supervisors, handle well over 217,400 CAD events in a single year. The professional staff dispatch Police, Fire and Animal Control. They also perform Emergency Medical Dispatching and are all Advanced EMD certified. Roseville Police Department will be Phase II wireless compliant and start taking wireless calls in January of 2007!

The Roseville Communication Center had older systems that needed replacement. After extensive product evaluations with several potential vendors, the staff chose Positron.

Since the September 2006 go-live month, Roseville has been making full use of Positron Public Safety solutions, including 10 positions of Power 911, 10 positions of Power MAP, Power MIS, Life Line 100 Positron's third-generation ANI/ALI controller, 1A2, as well as Sentry, a full network management solution.

According to Commander Teresa Murray,

“During the challenging implementation phase, Positron displayed a highly proactive customer focused attitude.

The Positron project team was focused on customer satisfaction providing efficient responses as well as personalized attention and flexibility.

The Positron training effort was fantastic. The professional staff of the Communications Center praised the Positron trainer’s patience, knowledge and job related experience.

The install team was also terrific! They displayed an admirable degree of dedication, professionalism, work ethic and respect towards the professional staff of the Communications Center and project team.

The end result was a sound product enabling my staff to start making full use of the Positron equipment with minimal training effort.

The Roseville Communication Center is very satisfied with Positron and considers them more then just an equipment vendor as Positron has proved itself to a trusted solution partner. “

Positron's solutions have been implemented for and are perfectly suited to a vast array of industries and utilities. When the safety of the public is at stake, Positron's call-handling, dispatching, mapping, logging recorders, information management and downstream records management systems give you The Power to Respond™.