Positron has prepared a document that outlines public safety solutions for all aspects of dispatch center operations. These specifications are specifically designed to be easy to use and review by using Microsoft Excel. The following areas are covered. For E9-1-1 call-handling, there are five options: 911 in a 1A2 telephony environment OR 911 in a Norstar PBX environment OR 911 in a Meridian PBX environment OR 911 in an Avaya PBX environment OR 911 in a Voice over IP environment The remaining options represent other solutions. These are as follows: MAP - Geographical location display CAD - Computer-Aided Dispatching including Mobile RADIO - GUI-based radio consoles MIS - Management Information System RMS - Records Management Systems for Law, Jail and Fire LVR - Digital Logging Voice Recorder Interface Requirements - for Computer-Aided Dispatching Note that numbers of trunks, administrative lines and positions are required to be customized to an agencies needs. These areas are denoted by brackets {}. Please click here to download the document. Please contact Positron for any questions regarding these specifications.    info@positron911.com    800-443-3313