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Telephony Options
Reliable PSAP Computer Telephony Integration
Intelligent Workstations (IWS) have evolved significantly since their inception. Features have matured, and interoperability with other PSAP applications continues to reach new heights.
Power 911 remains at the forefront of IWS innovation by offering PSAPs the widest range of reliable computer telephony integration (CTI) options.
Positron's design objectives of reliability and redundancy apply to all configurations. Positron has engineered every PBX based configuration with first-party call control, which provides independent one-to-one call control communication to every answering position. Positron is the only provider that offers a backup mechanism that allows calls to be processed even in the event of PBX downtime.
Product Highlights
Choose the Positron, Nortel or Avaya telephone system that meets your needs, not the other way around. Then enjoy the peace of mind of Positron's industry leading reliability and support.
Power 911 Intelligent Workstations integrate seamlessly with the following telephone systems:
- Positron IAP backroom equipment
- Nortel Meridian 1 ACD PBX
- Nortel Meridian 1 Symposium ACD PBX
- Nortel Norstar
- Nortel Business Communications Manager (BCM)
- Nortel DMS-100 CO-Based ACD
- Lucent 5ESS ISDN BRI
- Avaya G3 PBX
- Positron VIPER (VoIP)
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