Date |
Course |
Time* |
Duration |
|
On Demand |
Power 911 Admin GUI 1 Incidents & SOPs
The administrator will:
- Learn how to navigate the Power 911 configurator
- Modify agents
- Assign agents to roles
- Modify agencies and their accesses
- Modify incident questions and SOPs.
- Modify TTY questions.
- Modify contact and secondary contact buttons.
|
TBD |
3 hrs |
 |
On Demand |
Power 911 Admin GUI 6
The administrator will:
- Learn how to navigate the Power 911 configurator
- Modify agents
- Assign agents to roles
- Modify agencies and their accesses
- Modify TTY questions.
- Modify contact and secondary contact buttons.
|
TBD |
2 hrs |
|
On Demand |
Power 911 User GUI 6 Refresher
The student will:
- Learn how to answer calls using the queue, line buttons as well as the list module.
- Put on a call on Hold and take it off.
- Playback recorded calls.
- Use the list module to Manage Abandon Calls, call back numbers, view ANI History, recall ALI, query the database.
- Compose messages
- Use the built in TTY device to send messages
- Learn to use the Agency list.
- Tag erroneous ALI
- View extended details of ALI
|
TBD |
2 hrs |
|
On Demand |
Power 911 User GUI 1 Refresher
The student will:
- Learn how to answer calls using the queue, line buttons as well as the list module.
- Learn how to create incidents and change their priorities and their statuses as well as follow the incidents in the List Module
- Access SOP information for the incidents
- Put on a call on Hold and take it off.
- Playback recorded calls.
- Use the list module to Manage Abandon Calls, call back numbers, view ANI History, recall ALI, query the database.
- Compose messages
- Use the built in TTY device to send messages
- Learn to use the Agency list.
- Tag erroneous ALI
- View extended details of ALI
|
TBD |
2 hrs |
|
On Demand |
Power MAP Admin Level 1
The administrator will:
- Add a disclaimer and modify call timer
- Modify PIB fields and GUI settings
- Modify icons and statuses
- Modify/add agents
- Apply agents to roles
- Remove and add securities to users
- Modify symbols
- Add spatial data
- Save zoom scale for 9-1-1 calls
- Save user/role screen layouts
|
TBD |
2 hrs |
|
On Demand |
Power MAP Admin Level 2
The administrator will:
- Add a vector layer
- Add a rastor image
- Modify layers, renders and zoom levels
- Understand address matching and Geo-rules
- Add common layers
- Verify paths
- Rebuild indexes
- Learn the proper procedures for GIS updates.
|
TBD |
2 hrs |
|
On Demand |
Power MAP User Refresher
The student will:
- Learn the meaning and use of each icon on the Power Map screen.
- Search for an address, a street, an intersection and common places.
- Measure distances
- Find a path between two points
- Define an evacuation zone.
- Understand the Legend, browser, locator and details windows
|
TBD |
2 hrs |
|
On Demand |
Power CAD Agency Module Configuration
The administrator will learn how to build :
- Priorities
- Dispositions
- Resource types
- Response types
- Statuses and apply appropriately to configured agencies
- Learn how to configure external services
|
TBD |
2 hrs |
|
On Demand |
Power MIS
The administrator will:
- Configure report settings
- Select reports
- Filter reports
- View reports
- Print reports
- Save reports
- Schedule reports
|
TBD |
2 hrs |
|
|
* Please note that all times are in Eastern Standard Time |